Professionals at the end of a phone – the DÜRR DENTAL Hotline

Service. Made in Bietigheim-Bissingen

Our hotline is located at our headquarters in Bietigheim-Bissingen. All our hotline staff are specialists with long experience as service technicians in the field. Because they are right next to our development and repair departments, they can offer fast and competent help even with complex issues – and of course this service is free-of-charge for our customers. You will only have to pay the usual phone rates.


Our hotline is open between 08:00 and 17:30 on Monday to Thursday and between 08:00 and 16:30 on Friday. Simply dial these numbers:

Surgery supply:
Tel.: +49 (0)7142 705-480

Imaging systems:
Tel.: +49 (0)7142 705-161

VistaSoft & DBSWIN activation. A licence for efficiency.

When purchasing our VistaCam, VistaScan, VistaPano S or VistaVox S products, you will also receive a demo version of our imaging software DBSWIN free of charge for 30 days or 30 patients. The subsequent registration and activation of the software is performed by a service technician/IT expert. Alternatively you can perform the activation yourself. Our hotline is open between 08:00 and 16:30 on Monday to Thursday and between 08:00 and 15:30 on Friday. Simply dial these numbers:

Hotline: +49 7142 705-392

Check out the software


You can count on us:

Callback service – we'll give you a call back

Want to discuss your service needs? Use our free callback service! All you have to do is fill in the form and tell us what you need our help with. We will return your call as soon as we can.

We can help with your specific service needs!

Compressed air

Our experienced experts are on hand to keep your compressor in perfect condition in the long term.



Preserve the value of your suction unit with our services.



Keep track at all times with our diagnostics service options.



Excellent cleaning and disinfection results guaranteed with our service.


Dental Care

Service carefully tailored to your Vector® and Lunos® devices.