First of all we would like to express our hope, that you and your families are well and that you have no health problems! We are all currently affected by the massive restrictions in our lives. The measures being taken to contain the corona virus are on an unpredictable scale. We have to accept this because at the moment, people’s health comes first for us.
Dear customers, to date we do not have any infected employees, be it in our company headquarters, in the subsidiaries or on site in the sales companies in the respective countries. We can be very grateful for this and we shouldn’t take this for granted.
To ensure that it stays this way, we decided on a large number of measures in our companies, locations and departments at an early stage and made our contribution to containing the virus. Here are just a few of the measures taken:
- Restrictions on staff travel
- Restrictions for external visits to the factories
- Personal meetings have been replaced by conference calls and web meetings
- Home office is mandatory for a large proportion of employees
- All locations, buildings, floors, departments and teams have been strictly separated
- Company restaurants and public areas have been closed for weeks
- Spatial and temporal separation of teams in production and administration through shift operation
All these measures serve to protect our employees and fellow human beings and in spite of additional efforts, has not lead to a shortage in supply and/or cooperation with you, our customers.
An important aspect in this respect is that we absolutely guarantee the ability to deliver to your company/depot and to our end customers, the dentists. This is easily guaranteed for the imaging and equipment/supply technology. All our factories are still running at full capacity and have full delivery capabilities.
We are also able to deliver in the hygiene sector (surface, instrument and disinfection of special areas). Only in the field of hand disinfection are we behind due to the high demand. Therefore we have ramped up our production and are now working in a multi-shift operation.
Your long-term partnership is of utmost importance to us! We would like to strengthen this partnership even further and expand the excellent cooperation with you. So let us master this difficult situation together and emerge from it stronger.
We are your partner – trust us – we trust you!
With best regards and stay healthy!
Chief Sales and Marketing Officer