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Factory repair

Before starting work on your device, we can tell you exactly what needs to be done and what it will cost. Our certified repair processes and our flat rate repair fees ensure that all processes and costs remain transparent.

You can rely on service ‘made in Germany’. Our modern, spacious workshops at the Dürr Dental headquarters in Bietigheim-Bissingen are equipped with every conceivable method of troubleshooting. Our specialists are familiar with all our products, even down to the smallest component. We keep them up-to-date through regular training. We only ever undertake repairs using original replacement parts. Every repaired device is subject to a comprehensive functional check before leaving our factory.

Optimum service.

Optimum quality. These are our benchmarks which we apply at all levels. Our employees in the repair workshop know Dürr Dental products inside out and are further trained on an ongoing basis to en­sure their knowledege is of the highest standard. We only fit original spare parts during repairs. Each repaired device is carefully checked to en­sure all functions work correctly before it leaves the workshop.

Transparency. If we repair one of your machines, you will know what is going to be done and how much it will cost before work is carried out. Our certified repair processes and our flat fees ensure that all processes and costs are completely transparent.

Service Request Form

For all factory repair processes you can use our service request form. Please fill it in completely and place it with your device. Thank you.