Hygiene service

Service for DÜRR DENTAL hygiene units

2+1 product registration – use the advantages and enjoy the benefits

Our hygiene units are maintenance-efficient, service technician-friendly, powerful. In the event of a defect with your units within two years, DÜRR DENTAL SE will provide original DÜRR DENTAL replacement parts, components or repairs at the factory free of charge in accordance with the General Terms and Conditions, providing that the products have been properly installed, used and cared for using cleaning agents and disinfectants that are approved by DÜRR DENTAL. During the third year, the warranty is limited to original DÜRR DENTAL parts; wear parts are not covered by the warranty extension. If we send a service technician to work on-site then any additional services provided as part of this (working hours/travel time), transport and packaging costs, as well as handling costs for the dental specialist trade, are also not covered by the warranty offered by DÜRR DENTAL SE. Products must be registered within three months of acquiring the product (proof of purchase), otherwise the full scope of the warranty will not be available.

Seam sealing test: Hygopac/Hygopac View

German regulations require annual inspection (performance qualification) of all transparent sterile product packaging to ensure reliable and safe sealing of the seal. We provide this seam sealing test as a service for dental practices.

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Rental devices

So you need to send your Hygopac for servicing, but can't afford downtimes? Take advantage of our rental device service. Free of charge for warranty cases or for an affordable 60-day flat fee otherwise. You can order a rental device from your nearest dental depot.

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On-site service

So your device isn't working? DÜRR DENTAL's Technical Field Service is on hand to help. Our "workshops on wheels" provide expert support for the installation, maintenance and repair of all devices from DÜRR DENTAL.

 

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We can help with your specific service needs!

Compressed air

Our experienced experts are on hand to keep your compressor in perfect condition in the long term.

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Suction

Preserve the value of your suction unit with our services.

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Imaging

Keep track at all times with our diagnostics service options.

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Dental Care

Service carefully tailored to your Vector® and Lunos® devices.

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