Dental Care service

Service carefully tailored to your Vector® and Lunos® devices

2+1 product registration – use the advantages and enjoy the benefits

Lunos® and Vector® are a strong team when it comes to preventing periodontal and periimplantal disease and helping in their treatment. In the event of a defect with any of our devices within two years, DÜRR DENTAL SE will provide original DÜRR DENTAL replacement parts or repairs at the factory free of charge in accordance with the General Terms and Conditions, providing that the products have been properly installed, used and cared for using cleaning agents and disinfectants that are approved by DÜRR DENTAL. During the third year, the warranty is limited to original DÜRR DENTAL parts; wear parts are not covered by the warranty extension. Products must be registered within three months of acquiring the product (as proof of this, the proof of invoice from Dürr Dental can be requested retrospectively if required).

Warranty extension – peace of mind for five years

With a warranty extension to five years, you can ensure maximum performance and availability from your device with calculable operating costs. The warranty for newly purchased compressors can be extended within three months after the date of installation. During the warranty period, DÜRR DENTAL will bear the costs of materials for factory repairs. Wear parts are not covered.

To apply for a fee-based warranty extension to 5 years, please contact your dental dealer.

Rental devices

So you need to send your Vector® Paro for servicing, but can't afford downtimes? Take advantage of our rental device service. Free of charge for warranty cases or for an affordable 60-day flat fee otherwise. You can order a rental device from your nearest dental depot.

Book a service technician

On-site service

So your device isn't working? DÜRR DENTAL's Technical Field Service is on hand to help. Our "workshops on wheels" provide expert support for the installation, maintenance and repair of all devices from DÜRR DENTAL.