Service
Professionals at the end of a phone – the DÜRR DENTAL Hotline
Service. Made in Bietigheim-Bissingen
Our hotline is located at our headquarters in Bietigheim-Bissingen. All our hotline staff are specialists with long experience as service technicians in the field. Because they are right next to our development and repair departments, they can offer fast and competent help even with complex issues – and of course this service is free-of-charge for our customers. You will only have to pay the usual phone rates.
Hotline
Our hotline is open between 08:00 and 17:30 on Monday to Thursday and between 08:00 and 16:30 on Friday. Simply dial these numbers:
Surgery supply:
Tel.: +49 (0)7142 705-480
E-mail: hotline@duerrdental.com
Imaging systems:
Tel.: +49 (0)7142 705-161
E-mail: service@duerrdental.com
VistaSoft & DBSWIN activation. A licence for efficiency.
When purchasing our VistaCam, VistaScan, VistaPano S or VistaVox S products, you will also receive a demo version of our imaging software DBSWIN free of charge for 30 days or 30 patients. The subsequent registration and activation of the software is performed by a service technician/IT expert. Alternatively you can perform the activation yourself. Our hotline is open between 08:00 and 16:30 on Monday to Thursday and between 08:00 and 15:30 on Friday. Simply dial these numbers:
Hotline: +49 7142 705-392
E-mail: registry@duerrdental.com
Our staff are specialists with many years of experience as service technicians in the field, so they really know what's what.
As they are right next to the workshop and the development department, our hotline employees are perfectly placed to find the solution you need.
We treat practices as our partners and we know just how important it is to guarantee safety in a practice setting.
Our customers are at the heart of all we do, so the advisory service available via our hotline is free for our customers.
Callback service – we'll give you a call back
Want to discuss your service needs? Use our free callback service! All you have to do is fill in the form and tell us what you need our help with. We will return your call as soon as we can.
We can help with your specific service needs!
Compressed air
Our experienced experts are on hand to keep your compressor in perfect condition in the long term.
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Suction
Preserve the value of your suction unit with our services.
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Imaging
Keep track at all times with our diagnostics service options.
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Hygiene
Excellent cleaning and disinfection results guaranteed with our service.
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Dental Care
Service carefully tailored to your Vector® and Lunos® devices.
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