Online service. As if we were on-site.

Our online service offers you the option of easy-to-use remote diagnosis and maintenance for a large number of Dürr Dental software applications. Our service staff can configure, check and optimize settings for the appliances you use. This way you receive fast and individual assistance.

Possible applications

• Fault analysis and trouble shooting for Dürr Dental products from the imaging system range
• Installation and configuration of DBSWIN client, VistaEasy, ImageBridge and TWAIN
• Setting up transfer interfaces
• Update and relocation of the DBSWIN server and client
• Driver installation for the camera and scanner

Applications that are not possible

• Image optimization Scanner / camera
• Constancy Check
• Terminal server installation / configuration
• Citrix installation / configuration
• Acceptance test
• Database reconstruction and merging of databases

Booking the online service